Evaluation of Knowledge Management in an Organisation

Negar Armaghan and Jean Renaud ()
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Negar Armaghan: Department of Technology Development Studies, Iranian Research Organization for Science and Technology (IROST), Enqelab St., Parsa Sq., Ahmadabad Mostoufi Rd., Azadegan Highway, P. O. Box 3353-5111, Tehran 3353136846, Iran
Jean Renaud: Laboratoire de Génie de la Conception (LGECO), Institut National des Sciences Appliquées (INSA) 24, boulevard de la victoire, 67 000 Strasbourg, France

Journal of Information & Knowledge Management (JIKM), 2017, vol. 16, issue 01, 1-18

Abstract: Implementation of Knowledge Management (KM) brings significant changes at various levels of an organisation. Knowledge sharing is one of the aspects that plays a significant role in the success of KM. This paper uses empirical research. It will analyse the applicability of KM as a new change in an organisation, while taking into account the aspects influencing knowledge sharing. The research identifies the aspects related to knowledge sharing which will be assessed. This case study has been realised by using a questionnaire at an Iranian research organisation. The five factors of trust, commitment, job satisfaction, learning and organisational communication have been identified and studied as aspects affecting knowledge sharing. The results show that during the implementation of KM there would be a lot of resistance from people. While people seem to welcome this change and find it effective in organisational growth, the assessment shows that there is no adequate preparation in terms of knowledge sharing and KM.

Keywords: Knowledge sharing; change management; knowledge management practice (search for similar items in EconPapers)
Date: 2017
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DOI: 10.1142/S021964921750006X

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