Exploring Knowledge Gaps and Financial Exclusion in Ghanaian Monetary Transitions

Vivian A. Dzokoto (), John Kojo Aggrey (), Hortance Houngbeke () and Edwin Clifford Mensah ()
Additional contact information
Vivian A. Dzokoto: Department of African American Studies, 816 W. Franklin Street, Virginia Commonwealth University, Richmond, VA 23284, USA
John Kojo Aggrey: Department of Sociology, Louisiana State University, Baton Rouge, LA 70803, USA
Hortance Houngbeke: Department of African American Studies, 816 W. Franklin Street, Virginia Commonwealth University, Richmond, VA 23284, USA
Edwin Clifford Mensah: Department of Economics & Decision Sciences, One University Drive, P. O. Box 1510, University of North Carolina at Pembroke, Pembroke, NC 28372, USA

Journal of Information & Knowledge Management (JIKM), 2018, vol. 17, issue 03, 1-25

Abstract: The successful evolution of money and payment platforms in today’s world requires consumer adoption, which in turn requires access to knowledge about developing financial products. This is particularly the case in developing country contexts where the participation in publicly accessible financial payment platforms has been lauded as a means through which low income people can access financial resources, save, and build wealth. Using a qualitative approach and the knowledge gap hypothesis as a conceptual framework, the current study explores knowledge patterns and knowledge gaps in the context of two financial transitions in Ghana, West Africa. While general patterns in acquired knowledge were observed, income levels appeared to shape observed levels of knowledge. Implications for financial inclusion are discussed.

Keywords: Financial exclusion; Ghana; poverty; redenomination; mobile financial services (search for similar items in EconPapers)
Date: 2018
References: View references in EconPapers View complete reference list from CitEc
Citations:

Downloads: (external link)
http://www.worldscientific.com/doi/abs/10.1142/S0219649218500284
Access to full text is restricted to subscribers

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:wsi:jikmxx:v:17:y:2018:i:03:n:s0219649218500284

Ordering information: This journal article can be ordered from

DOI: 10.1142/S0219649218500284

Access Statistics for this article

Journal of Information & Knowledge Management (JIKM) is currently edited by Professor Suliman Hawamdeh

More articles in Journal of Information & Knowledge Management (JIKM) from World Scientific Publishing Co. Pte. Ltd.
Bibliographic data for series maintained by Tai Tone Lim ().