Planning for Knowledge Management Implementation in Academic Libraries: Empirical Evidence From Federal University Libraries in Nigeria

Cyprian. I. Ugwu () and I. J. Ezema
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Cyprian. I. Ugwu: Department of Information Science, University of South Africa, Preller Street, Muckleneuk, Pretoria 0002, South Africa
I. J. Ezema: Department of Information Science, University of South Africa, South Africa3Enugu State University of Science and Technology, Enugu State, Nigeria

Journal of Information & Knowledge Management (JIKM), 2018, vol. 17, issue 04, 1-28

Abstract: The main reason for the failure of many knowledge management (KM) projects is the absence of a well-defined framework or strategy to guide KM implementation. This paper is an attempt to determine the planning needs of the KM deployment process and propose a framework that could be used specifically by the federal university libraries in Nigeria to guide the KM implementation process. Quantitative research approach was adopted in this study and the design was a descriptive survey. A total of 300 librarians responded to the survey that sought their opinions on the planning needs for KM implementation process. The survey instrument was a questionnaire, and it was used to collect data from the respondents. Data collected were analysed using mean, standard deviation, ranks and percentages obtained with the aid of the Statistical Package for the Social Sciences (SPSS). The results of the study revealed the planning needs for KM implementation as consisting of the goals which the university library intends to achieve through KM, the KM process, skills and tools required as well as the type of partnerships needed. Based on these needs, this study proposes a KM framework made up of strategies and tactical moves to guide the KM implementation process.

Keywords: Knowledge; knowledge management; knowledge management implementation; knowledge management strategy; knowledge management framework; tactical strategy (search for similar items in EconPapers)
Date: 2018
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DOI: 10.1142/S0219649218500399

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