Knowledge Management and Its Impacts on Organisational Performance: An Empirical Research in Public Higher Education Institutions of Vietnam

Nguyen Ngoc-Tan and Aleš Gregar ()
Additional contact information
Nguyen Ngoc-Tan: FaME, Tomas Bata University in Zlin, Czech Republic based at Hanoi University, Hanoi, Vietnam
Aleš Gregar: FaME, Tomas Bata University in Zlin, Czech Republic

Journal of Information & Knowledge Management (JIKM), 2019, vol. 18, issue 02, 1-29

Abstract: Studies that acknowledge the association between knowledge management (KM) and organisational performance (OP) are replete in extant literature. However, there are few of them providing empirical evidence of this relationship especially in academia. Multiple conjectures are made about this little-known relationship. This paper aims to explore the impacts of KM on OP in the public higher education institutions (HEIs) of Vietnam. Results of the studies were generated based on survey data collected in 30 universities located in three regions of Vietnam during 2017 by means of structured questionnaire. The hypothesised relationships between KM and OP are tested using structural equation modelling (SEM). Findings of the research showcase that KM does exert its impacts but not on all dimensions of OP in the public HEIs of Vietnam. Besides adding to the literature on performance management in academia by demonstrating the impacts of KM as a managerial tool for increasing OP, the paper also presents measurement dimensions with specific scale items measuring KM and OP of a HEI. Avenues for future research are also recommended.

Keywords: Knowledge management; organisational performance; higher education institutions (HEIs); Vietnam (search for similar items in EconPapers)
Date: 2019
References: View references in EconPapers View complete reference list from CitEc
Citations:

Downloads: (external link)
http://www.worldscientific.com/doi/abs/10.1142/S0219649219500151
Access to full text is restricted to subscribers

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:wsi:jikmxx:v:18:y:2019:i:02:n:s0219649219500151

Ordering information: This journal article can be ordered from

DOI: 10.1142/S0219649219500151

Access Statistics for this article

Journal of Information & Knowledge Management (JIKM) is currently edited by Professor Suliman Hawamdeh

More articles in Journal of Information & Knowledge Management (JIKM) from World Scientific Publishing Co. Pte. Ltd.
Bibliographic data for series maintained by Tai Tone Lim ().