Knowledge Sharing Concept, Attitude and Influencing Factors: A Case with Indian Academic Librarians

Daud Khan () and Naushad Ali ()
Additional contact information
Daud Khan: Department of Library and Information Science, Aligarh Muslim University, Aligarh, UP, India
Naushad Ali: Department of Library and Information Science, Aligarh Muslim University, Aligarh, UP, India

Journal of Information & Knowledge Management (JIKM), 2019, vol. 18, issue 03, 1-22

Abstract: The objective of the study is to examine the librarians’ attitude towards knowledge sharing including its concept, potential benefits, communication channels, and influencing factors that may motivate or hinder knowledge sharing practices in academic libraries in India. A questionnaire was used for data collection, 91 LIS professionals from Indian academic libraries were surveyed. In addition, 10 in-depth interviews were conducted. The findings of the study show that understanding of knowledge sharing concepts among librarians is varied though most of them perceived knowledge sharing as “dissemination or exchange of knowledge (explicit and tacit) from one individual to another individual or group of people”. Moreover, librarians have a positive attitude towards knowledge sharing and believe that knowledge sharing improves the learning process and individual competencies as well as enhance the efficiency of library operations and services. Furthermore, email was found as the most preferred communication channel because of its accessibility, convenience, and personal warmness. Conspicuously, public recognition, rewards, knowledge self-efficacy and develop relations with colleagues were identified as key motivators and on the contrary, lack of trust, personal animosity, technological support and nepotism were found to be the major barriers for knowledge sharing practices. The findings of this study may be useful to the university authorities in India in designing and implementing an all-inclusive knowledge sharing strategy for LIS professionals.

Keywords: Knowledge sharing; concept; attitude; communication channel; motivators; barriers; librarians; academic libraries; India (search for similar items in EconPapers)
Date: 2019
References: View references in EconPapers View complete reference list from CitEc
Citations:

Downloads: (external link)
http://www.worldscientific.com/doi/abs/10.1142/S0219649219500345
Access to full text is restricted to subscribers

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:wsi:jikmxx:v:18:y:2019:i:03:n:s0219649219500345

Ordering information: This journal article can be ordered from

DOI: 10.1142/S0219649219500345

Access Statistics for this article

Journal of Information & Knowledge Management (JIKM) is currently edited by Professor Suliman Hawamdeh

More articles in Journal of Information & Knowledge Management (JIKM) from World Scientific Publishing Co. Pte. Ltd.
Bibliographic data for series maintained by Tai Tone Lim ().