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Factors Affecting Malaysia’s SMEs in Using Public Electronic Procurement

Kai-Kit Soong, Elsadig Ahmed and Khong-Sin Tan
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Kai-Kit Soong: Faculty of Business, Multimedia University, 75450 Melaka, Malaysia
Khong-Sin Tan: Faculty of Business, Multimedia University, 75450 Melaka, Malaysia

Journal of Information & Knowledge Management (JIKM), 2020, vol. 19, issue 02, 1-22

Abstract: This study illustrates the perception to use public electronic procurement (e-Procurement) system by Malaysia’s Small and Medium Enterprises (SMEs) and examines the six predictors for the SMEs employees’ perception to use e-procurement system in their daily activities. The study modified the Unified Theory of Acceptance and Usage Technology (UTAUT) by including two new variables that have been ignored by previous studies. As a result, 421 questionnaires were collected and analysed. The security construct has the strongest relationship among the rest. For moderation, it confirms that security has no moderation effect with the moderators. This study contributes to the available literature by filling the gap of past studies using UTAUT framework through adding two variables (system security and usage decision) in the revised framework and enhances transparency in the public sector acquisition.

Keywords: Malaysian SMEs; UTAUT; ICT; e-procurement (search for similar items in EconPapers)
Date: 2020
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DOI: 10.1142/S0219649220500082

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