Significance of Job Attitudes and Motivation in Fostering Knowledge Sharing Behaviour Among Bank Personnel

Muhammad Umar, Maqbool Sial and Syed Ahmad Ali ()
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Muhammad Umar: University of Gujarat, Pakistan†University of Management and Technology, Lahore, Pakistan
Syed Ahmad Ali: #x2021;School of Business and Economics, University of Management and Technology, Lahore, Pakistan

Journal of Information & Knowledge Management (JIKM), 2021, vol. 20, issue 01, 1-25

Abstract: This research examines the association of job attitudes (i.e. job involvement, job satisfaction, and commitment) with knowledge sharing behaviour of bank personnel through behavioural antecedents (i.e. motivation, attitude, and intentions to share knowledge). The hypothesised relationships among job attitudes (excluding job involvement), behaviour antecedents, and knowledge sharing behaviour are significant and consistent. Notably, the association of job satisfaction with the motivation to share knowledge is insignificant. The survey results are based on data from a stratified multistage cluster sample of 316 public and private sector bank professionals from Pakistan, analyzed using Partial Least Square (PLS)-Structure Equation Modelling (SEM). The research provides a framework for theoretical and practical implications in knowledge-intensive organisations to foster knowledge sharing that increases individual as well as organisational productivity. The study paves the way for future research by including knowledge-oriented leadership, culture, trust, knowledge governance, and citizenship behaviour in the current framework for analysis in diverse geographical and demographical contexts.

Keywords: Job attitudes; motivation to share; knowledge sharing attitude; knowledge sharing intentions; knowledge sharing behaviour (search for similar items in EconPapers)
Date: 2021
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DOI: 10.1142/S0219649221500039

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