The Factors that Affect Healthcare Workers’ Intention to Use of E-Finance Applications in Turkey

Rahmi Baki () and Haşim Bağcı ()
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Rahmi Baki: Faculty of Economics and Administrative Sciences, Department of Management Information Systems, Aksaray University, Aksaray, Turkey
Haşim Bağcı: Faculty of Health Sciences, Department of Health Management, Aksaray University, Aksaray, Turkey

Journal of Information & Knowledge Management (JIKM), 2021, vol. 20, issue 02, 1-19

Abstract: E-finance applications, being the significant outcome of the rapid developments in information technologies in the finance sector, have grown to be increasingly significant and beneficial. Time-saving e-finance applications are more important for healthcare professionals as they have an intensive work schedule. In this research, the healthcare professionals working in Turkey, the factors influencing their intention to use the e-finance application is intended to be examined. Data collected from a sample of 517 people, including doctors, nurses, and other healthcare professionals, were analysed through Structural Equation Modelling. As a result of the analysis, it was seen that the Trust variable has a major effect on healthcare workers’ intention to use e-finance. This research also finds that Personal Initiatives, Ease of Use and Usefulness have a positive and significant impact on the aforementioned dependent variable, respectively. As a result, findings that will increase the use of e-finance applications by healthcare professionals are presented in the study.

Keywords: E-Finance; healthcare; mobile services acceptance model; structural equation modelling (search for similar items in EconPapers)
Date: 2021
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DOI: 10.1142/S0219649221500222

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