Analysing Knowledge-Sharing Practices Using Activity Theory in the SME Organisation

S. M. F. D. Syed Mustapha ()
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S. M. F. D. Syed Mustapha: College of Technological Innovation, Zayed University, Academic City, Dubai, United Arab Emirates

Journal of Information & Knowledge Management (JIKM), 2023, vol. 22, issue 04, 1-26

Abstract: An activity theory method is used to analyse the knowledge-sharing practices. The activity theory emphasises the necessity of analysing the SME organisation as a whole. In the context of knowledge-sharing practices, activity theory is used to collect interconnected parts of SME practices. A cross-sectional design was used to study the relationship among relationship commitment, knowledge-sharing practices, employee development, team performance, and a moderating role of social identification. The majority of the SMEs were established 3–5 years ago (46.3%), and 84.4% were private, with an employee range of less than 50 (73.1%). Furthermore, 82.1% of the SMEs in this study were in the growth stage. Knowledge-sharing practices have a significant positive effect on team performance (0.278, p<0.001), with a moderating impact of role and behaviour on knowledge-sharing practices and team performance (0.178, p<0.05). The findings have confirmed the significant and positive effects of knowledge-sharing practices on the mediation of employee development (0.045, p<0.05). The activity theory models for knowledge-sharing practices emphasise the contextual nature of knowledge sharing and ensure systematic evaluation.

Keywords: Knowledge sharing; small medium enterprise (SME); activity theory; knowledge management (search for similar items in EconPapers)
Date: 2023
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DOI: 10.1142/S0219649222500940

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