The Organizational Resources and Knowledge Management Capability: A Systematic Review

Nabeel Al Amiri, Rabiah Eladwiah Abdul Rahim and Gouher Ahmed
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Nabeel Al Amiri: College of Graduate Studies, Universiti Tenaga National (UniTen), Jalan Ikram, Kuala Lumpur, Malaysia
Rabiah Eladwiah Abdul Rahim: College of Graduate Studies, Universiti Tenaga National (UniTen), Jalan Ikram, Kuala Lumpur, Malaysia
Gouher Ahmed: ��College of Business Studies, Skyline University College, UAE

Journal of Information & Knowledge Management (JIKM), 2023, vol. 22, issue 04, 1-27

Abstract: Competitive advantage and sustainability of business organizations can only be achieved when an organization identifies, boosts, and directs its resources toward building its capabilities. The literature identified knowledge management (KM) resources and capabilities as the most critical enablers of organizational performance and innovations. This systematic review identified KM resources (enablers) and their effects on KM capabilities. The review also went into the theories used in the empirical research on the problem. To achieve those goals, the authors summarized 27 quantitative, peer-reviewed studies found in well-known databases and published in the last 5Â years between January 2014 and April 2019. The review revealed that the primary organizational KM resources are culture, people, leadership, organization structure, resources, capabilities, strategy and technology. To these, the review added some factors, which are social factors, organizational knowledge and organizational characteristics. The study is significant in finding the most common variables or factors in business KM and their implication of them for enhancing knowledge capability and organizational performance.

Keywords: Organization; resources; capabilities; knowledge; knowledge management (search for similar items in EconPapers)
Date: 2023
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DOI: 10.1142/S0219649223500399

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