Streamlining Micro-Credentials Implementation in Higher Education Institutions: Considerations for Effective Implementation and Policy Development

Kay Hooi Keoy (), Yung Jing Koh (), Javid Iqbal (), Shaik Shabana Anjum (), Sook Fern Yeo, Aswani Kumar Cherukuri, Wai Yee Teoh () and Dayang Aidah Awang Piut ()
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Kay Hooi Keoy: Graduate Business School, UCSI University, Malaysia
Yung Jing Koh: Graduate Business School, UCSI University, Malaysia
Javid Iqbal: ��Institute of Computer Science and Digital Innovation, UCSI University, Malaysia
Shaik Shabana Anjum: ��School of Computer Science, Faculty of Innovation and Technology, Taylor’s University, Malaysia
Sook Fern Yeo: �Faculty of Business, Multimedia University, Malaysia¶Department of Business Administration, Daffodil International University, Dhaka 1207, Bangladesh
Aswani Kumar Cherukuri: ��Institute of Computer Science and Digital Innovation, UCSI University, Malaysia∥School of Computer Science Engineering and Information Systems, Vellore Institute of Technology, Vellore, India
Wai Yee Teoh: Graduate Business School, UCSI University, Malaysia
Dayang Aidah Awang Piut: *Malaysian Communications and Multimedia Commission, Malaysia

Journal of Information & Knowledge Management (JIKM), 2024, vol. 23, issue 01, 1-30

Abstract: The rise of online learning has brought about a close connection between micro-credentials and lifelong learning, employability, and new models of digital education. Micro-credentials are considered instrumental in transforming higher education today. This study aims to examine the extent to which micro-credentials have been adopted in Malaysia, focussing on the viewpoint of Higher Education Providers (HEPs). It seeks to identify the challenges faced by HEPs when offering micro-credentials, encompassing technological, organisational, and people-related obstacles. By analysing empirical data, this research intends to propose a conceptual framework that can guide the successful adoption and implementation of micro-credentials within educational institutions. By addressing these recommendations, HEPs in Malaysia can successfully adopt and implement micro-credentials within their institutions. This will not only enhance the learning experience for students but also contribute to the overall transformation of higher education, keeping pace with the demands of the digital age and fostering a culture of continuous learning and skill development.

Keywords: Micro-credentials; adoption readiness; technological management; educational system; higher education providers; quality education (search for similar items in EconPapers)
Date: 2024
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DOI: 10.1142/S0219649223500697

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