Acquiring Strategic Management Knowledge in Open Organisations: An Importance-Performance Analysis

Mohammad Milad Ahmadi and Mohammad Mahdi Mohtadi ()
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Mohammad Milad Ahmadi: Department of Industrial & Technology Management, Faculty of Management & Economics, Islamic Azad University, Science & Research Branch, Tehran, Iran
Mohammad Mahdi Mohtadi: Department of Systems Management, Faculty of Management & Economics, Imam Hossein Comprehensive University, Tehran, Iran

Journal of Information & Knowledge Management (JIKM), 2024, vol. 23, issue 06, 1-24

Abstract: This research aims to analyse the factors that contribute to strategic management knowledge acquisition in open organizations using importance-performance analysis (IPA). To conduct this research, an educational research institution with open system characteristics was selected as the case study. A qualitative questionnaire was developed to gather data on strategic management knowledge acquisition factors. Based on the analysis of the data collected, 48 main factors of strategic management knowledge acquisition in open organizations were identified. These factors were categorised into four strategic ranges: “focus,†“continue,†“low priority†and “waste†. The findings provide valuable insights into the factors that contribute to strategic management knowledge acquisition in open organizations. By understanding the importance and performance of these factors, organizations can prioritise their efforts and allocate resources effectively to improve their knowledge acquisition processes. Additionally, 20 executive proposals were presented as recommendations for open organizations seeking to enhance their knowledge acquisition practices.

Keywords: Knowledge management; knowledge engineering; knowledge acquisition; tacit to explicit knowledge conversion; open organizations (search for similar items in EconPapers)
Date: 2024
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DOI: 10.1142/S0219649224500898

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