Triangular fuzzy numbers for satisfactory quality-environmental decisions in product development

Dominika Siwiec (), Remigiusz Gawlik and Andrzej Pacana ()

Operations Research and Decisions, 2024, vol. 34, issue 4, 185-209

Abstract: The paper presents a novel MCDM model aimed at enhancing satisfactory quality-environmental decisions in product development. The model integrates FAHP, FTOPSIS, Pareto–Lorenz and global sensitivity analyses. It enables to study products with respect to quality level, environmental impact throughout its life cycle and simultaneous consideration on quality level and environmental impact. Results of the research on the example of a smartphone demonstrate that the model successfully identified specific criteria for improvement, offering a valuable tool for enhancing customer satisfaction and promoting environmentally friendly product development. The originality of the research lies in the calculation of the average weights of product criteria with triangular fuzzy numbers, based on the principles of fuzzy logic and FAHP. As a compact, ready-to-use solution, our innovative MCDM model can be employed by organizations to enhance the quality and environmental impact of their products.

Keywords: FAHP; FTOPSIS; quality; MCDM; production management (search for similar items in EconPapers)
Date: 2024
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Persistent link: https://EconPapers.repec.org/RePEc:wut:journl:v:34:y:2024:i:4:p:185-209:id:11

DOI: 10.37190/ord240411

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