jbm - Journal of Business Market Management

2012 - 2016

Current editor(s): Michael Kleinaltenkamp

From Free University Berlin, Marketing Department
Bibliographic data for series maintained by ZBW - Leibniz Information Centre for Economics ().

Access Statistics for this journal.
Is something missing from the series or not right? See the RePEc data check for the archive and series.

Country-of-origin effects in industrial goods markets: Do country-of-origin image effects differ for different buying center members? pp. 623-649: Michael Justus Reichert and Claudia Fantapié-Altobelli
Revisiting the causes of organizational discontinuance: A diffusion theory approach offers new insights pp. 650-676: Madhavan Parthasarathy and David Forlani

Editorial pp. I-III: Michael Kleinaltenkamp
Customer participation in the customization of services: Effects on satisfaction and behavioral intentions pp. 498-517: Lennart Straus, Thomas Robbert and Stefan Roth
Understanding and managing service productivity: A literature review pp. 518-540: Mirjam Dobmeier
Understanding the effects of the presence of others in the service environment: A literature review pp. 541-563: Kathrin Albrecht
Exit strategies of loyalty programs pp. 564-596: Lena Marie Rehnen
The scentscape: An integrative framework describing scents in servicescapes pp. 597-622: Marc Girard, Anna Girard, Anna-Caroline Suppin and Silke Bartsch

The interface of value creation and service process: A categorization of the relevant perspectives and an integrative framework pp. 476-497: Hannu Makkonen

CASE: Managing customer relationship gaps at SKF pp. 455-463: Fredrik Nordin, Danilo Brozovic, Christian Kowalkowski and Mats Vilgon

CRM technology and KAM performance: The mediating effect of key account-related knowledge pp. 435-454: Hanna Salojärvi and Liisa-Maija Sainio

Perceived buyer confidence in buyer-supplier relationships pp. 420-434: Emmanuel Chao and Mshumbusi Paul Kato

Differential effects of product and service innovations on the financial performance of industrial firms pp. 380-405: Andreas Eggert, Christoph Thiesbrummel and Christian Deutscher
CASE: Managing key account disruption in the logistics industry pp. 406-413: Carolin Wernicke, Samy Saab and Michael Kleinaltenkamp

Optimizing employee engagement with internal communication: A social exchange perspective pp. 329-353: Emma Ruth Karanges, Amanda Beatson, Kim Johnston and Ian Lings
Brand creation via design and modularization: SMEs in international B2B markets pp. 354-379: Olavi Uusitalo

Editorial pp. I-II: Michael Kleinaltenkamp
A case study of the development of trust in a business relation: Implications for a dynamic theory of trust pp. 254-279: Yimin Huang and Ian F. Wilkinson
Interdependences in business markets: Implications for management practice and research pp. 280-283: Ivan Snehota
Advancing industrial marketing theory: The need for improved research pp. 284-288: Peter LaPlaca
Does publish or perish lead to stylish rubbish? pp. 289-295: Kaj Storbacka
The future of business and industrial marketing and needed research pp. 296-300: Wesley J. Johnston
CASE: Reinventing the container shipping industry pp. 301-305: Jens Geersbro and Thomas Ritter
Teaching note for vase: Reinventing the container shipping industry pp. 306-311: Jens Geersbro and Thomas Ritter
Embracing complex causality with the QCA method: An invitation pp. 312-328: Martin R. Schneider and Andreas Eggert

Editorial: The 2013 Naples Forum on Service pp. I-VII: Evert Gummesson, Cristina Mele and Francesco Polese
Beyond sporadic actions: How to approach multi-party stakeholder collaboration in service development pp. 171-191: Päivi J. Tossavainen
Resource-based view and Service-dominant logic: Similarities, differences and further research pp. 192-213: Cristina Mele and Valentina Della Corte
Organizational needs: A co-creation and human systems perspective pp. 214-227: Heidi Korhonen
From 'EGO' to 'ECO' in B2B relationships pp. 228-253: Sergio Barile, Luca Carrubbo, Francesca Iandolo and Francesco Caputo

Coping with alternatives in sales organisations: Experiences from an Italian company pp. 107-122: Andrea Perna, Silvio Cardinali and Gian Luca Gregori
Finding market focus for solution business development pp. 123-142: Suvi Nenonen and Kaj Storbacka
Developing industrial solution offerings: A framework and management guidelines pp. 143-170: Olli Pekkarinen and Risto T. Salminen

Gaining access to customers' resources through relationship bonds pp. 56-69: Roger A. Baxter
Salesperson goal orientations and the selling performance relationship: The critical role of mediation and moderation pp. 70-90: Harri Terho, Liisa Kairisto-Mertanen, Danny Bellenger and Wesley J. Johnston
Using CLV concept for marketing budgets allocation pp. 91-106: Olga K. Oyner and Olga Sukhorukove

Customer's potential value: The role of learning pp. 1-21: Hanna Komulainen, Tuija Mainela and Jaana Tähtinen
An integrated approach to customer value: A comprehensive-practical approach pp. 22-37: Nataša Golik Klanac
Business challenges of SMEs providing ICT-solutions for wellness and healthcare domains pp. 38-55: Päivi Jaring, Minna Pikkarainen and Timo Koivumäki

The role of norms in early stages of business relationships: An action research approach pp. 215-243: Christoph M. Ott
Network orchestration for knowledge mobility: The case of an international innovation community pp. 244-264: Pia Hurmelinna-Laukkanen and Satu Nätti
Service-dominant logic and licensing in international B2B markets pp. 265-284: Olavi Uusitalo and Kjell Grønhaug

Editorial pp. 7-8: Michael Kleinaltenkamp
Supplier's internal communication in change process to solution business: Challenges and tentative research agenda pp. 154-172: Harri Ryynänen, Olli Pekkarinen and Risto T. Salminen
Conceptualization and measurement of key account management orientation pp. 173-194: Spiros Gounaris and Nektarios Tzempelikos
Export channel pricing management for integrated solutions pp. 195-214: Henna Roine, Liisa-Maija Sainio and Sami Saarenketo

Editorial: Network & Systems theory suggestions to service research pp. 3-6: Francesco Polese and Cristina Mele
An introduction to the viable systems approach and its contribution to marketing pp. 54-78: Sergio Barile, Jaqueline Pels, Francesco Polese and Marialuisa Saviano
Innovation management in networked economies pp. 79-105: Håkan Håkansson and Per-Ingvar Olsen
A service-based systems view of cultural heritage pp. 106-136: Sergio Barile, Massimo Montella and Marialuisa Saviano
S-D Logic and CSR: the management of social capital for the value creation in SMEs pp. 137-153: Alessandra De Chiara

Interconnected levels of multi-stage marketing: A triadic approach pp. 1-20: Mette Vedel, Jens Geersbro and Thomas Ritter
A model of manufacturer-driven governing mechanisms and distributor performance pp. 21-41: Harash J. Sachdev and Russell G. Merz
Exploring the multi-dimensional nature of price satisfaction in business to business suppliers' relationship performance pp. 42-53: Amos Gyau and Simon A. Somogyi