Pre-Trip Decision on Value Co-creation of Peer-to-Peer Accommodation Services
Gita Anugrah () and
Additional contact information
Gita Anugrah: School of Business Management, Institut Teknologi Bandung, Jl. Ganesha No. 10, Bandung 40132, Indonesia.
Pri Hermawan: School of Business Management, Institut Teknologi Bandung, Jl. Ganesha No. 10, Bandung 40132, Indonesia.
Acta Informatica Malaysia (AIM), 2019, vol. 3, issue 2, 19-21
In making decisions through online platforms specifically in choosing accommodation for traveling, travelers often consider the judgment of others as a signal to make decisions. In this case, progressively online reviews have an essential role in online platforms to influence decision making for travelers. The link between online reviews and travelers’ decision making is examined through qualitative online content analysis to integrate themes derived from online reviews. The content analysis applied to a deeper understanding of online reviews that extract Airbnb data to analyze guest reviews in Superhost Bandung. The results of this study reveal the value of co-reation practices that can be utilized for decision making, according to the characteristics of the identified themes, such as expressing feelings, evaluating location and accommodation, recommending, and thanking.
Keywords: Value Co-creation; Airbnb; Sharing Economy; Content Analysis. (search for similar items in EconPapers)
References: View references in EconPapers View complete reference list from CitEc
Citations: Track citations by RSS feed
Downloads: (external link)
This item may be available elsewhere in EconPapers: Search for items with the same title.
Export reference: BibTeX
RIS (EndNote, ProCite, RefMan)
Persistent link: https://EconPapers.repec.org/RePEc:zib:zbnaim:v:3:y:2019:i:2:p:19-21
Access Statistics for this article
Acta Informatica Malaysia (AIM) is currently edited by Associate Professor Dr. Shahreen Kasim
More articles in Acta Informatica Malaysia (AIM) from Zibeline International Publishing
Bibliographic data for series maintained by Zibeline International Publishing ().