Service Operations Management

David W. Parker

in Books from Edward Elgar Publishing

Abstract: This comprehensive textbook will become required reading for postgraduate students seeking to understand the principles of service operations management and for undergraduate students specializing in hospitality, tourism or the public sector. It will also serve as a handbook for operations managers in service organizations as they seek to develop and implement improved operations strategies.

Keywords: Business and Management; Economics and Finance; Environment; Urban and Regional Studies (search for similar items in EconPapers)
JEL-codes: R0 (search for similar items in EconPapers)
Date: 2012
ISBN: 9781781007860
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Citations: View citations in EconPapers (1)

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