Innovation and Culture in Public Services

Steven DeMello and Peder Inge Furseth

in Books from Edward Elgar Publishing

Abstract: There is a growing trend toward the integration of public and private entities in the delivery of public services. This book aims to improve the ability to innovate successfully in large-scale public/private endeavors. The authors develop an underpinning theory of innovation, and extend it to address key issues in public/private collaboration. As an example, they explore the subject of independent living for seniors and disabled people across four countries – the US, UK, Norway and Japan. The resulting model provides a vehicle for all major stakeholders to better understand the dynamics of innovation, which will in turn offer the opportunity to improve performance and successful adoption.

Keywords: Business and Management; Economics and Finance; Innovations and Technology; Politics and Public Policy Social Policy and Sociology (search for similar items in EconPapers)
Date: 2016
ISBN: 9781783475377
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Chapters in this book:

Ch 1 The need for disruptive innovation in public services , pp 11-17

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Ch 2 Initial framework , pp 18-26

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Ch 3 In-home care services for independent living , pp 29-41

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Ch 4 Cultural context , pp 42-74

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Ch 5 The core model: the Service Innovation Triangle , pp 79-98

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Ch 6 Citizen opinion , pp 101-134

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Ch 7 Implications for innovation in public services , pp 137-145

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Persistent link: https://EconPapers.repec.org/RePEc:elg:eebook:15799

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