Measuring consumer preferences for postal services

Charlene Rohr, Urs Trinkner, Alison Lawrence, Chong Woo Kim, Dimitris Potoglou and Robert Sheldon

Chapter 17 in Reforming the Postal Sector in the Face of Electronic Competition, 2013, pp 241-260 from Edward Elgar Publishing

Abstract: In our increasingly technology-focused world, demand for traditional postal services is steadily shrinking. This timely volume examines the many challenges that the worldwide postal sector is facing as a result of growing electronic competition, and offers expert recommendations for reshaping postal structures to strengthen their competitiveness in an electronic age.

Keywords: Economics and Finance (search for similar items in EconPapers)
Date: 2013
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Working Paper: Measuring consumer preferences for postal services (2012)
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