Applications of store loyalty card big data in the location planning process
Nick Hood,
Graham Clarke,
Andy Newing and
Tim Rains
Chapter 9 in Big Data Applications in Geography and Planning, 2021, pp 107-120 from Edward Elgar Publishing
Abstract:
Store loyalty card data is a contemporary form of ‘Big Data’ with uses in geography and planning. These data capture a multitude of consumer behaviours, many of which have a spatial and temporal element. Using data provided by a major grocery multiple, this chapter discusses the application of this type of data in two key areas of retail analysis: calibrating customer behaviour in retail models and understanding the geodemographics of uptake of e-shopping by consumers. The wider insights gained from this application of store loyalty card data contribute to the understanding of the utility of big data, the proliferation of e-commerce engagement and the potential role of novel forms of data in the store location planning process.
Keywords: Economics and Finance; Geography; Innovations and Technology; Research Methods; Urban and Regional Studies (search for similar items in EconPapers)
Date: 2021
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