User participation in health and social care

Karen Christensen

Chapter 20 in Research Handbook on Social Care Policy, 2025, pp 311-327 from Edward Elgar Publishing

Abstract: This chapter focuses on user participation within the area of health and social care. Using the UK and the Nordic countries Norway and Denmark as contrasting welfare context cases, it provides insight into the history of user participation and how different contexts shape the development of various forms of user participation. Based on a historical and theoretical presentation, the chapter provides a differentiation model of ideal-typical forms of user participation related to a user typology including user roles as citizens, consumers, co-producers and responsibilized agents. With the help of two empirical everyday life cases of user participation within different welfare contexts the chapter finally applies the differentiation model of user participation and thereby shows the increasing complexity taking place, including the making of hybrid forms of user participation approaches, when moving into practice. The chapter calls for more cross-contextual empirical studies to critically investigate the future development of user participation.

Keywords: User participation; Health and social care; UK and Nordic countries; Citizen involvement; User typologies; User participation differentiation (search for similar items in EconPapers)
Date: 2025
ISBN: 9781839103681
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