Mobility as a Service, new technologies, service-based travel

David Hensher and Chinh Q. Ho

Chapter 19 in Handbook of Travel Behaviour, 2024, pp 364-387 from Edward Elgar Publishing

Abstract: Mobility as a Service (MaaS) has in recent years become the pedestal on which nearly all discussion and developments within the mobility eco-system is couched. As a catchy acronym, MaaS is touted as a setting within which many of the societal sustainability objectives can be achieved, primarily through reduced private car use and great use of the more sustainable modes, notably public transport and micro-mobility modes. In this chapter we review the broader literature on MaaS, discuss some of the critically important components, and through the Sydney MaaS trial highlight some of the travel behaviour changes as well as suggest where we need to go forward in order to position MaaS as a framework within which we might be able to make a positive difference on travel behaviour, including whether there is a business case that will require subsidy or can be commercially viable.

Keywords: Economics and Finance; Environment; Geography; Urban and Regional Studies (search for similar items in EconPapers)
Date: 2024
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