Digital transformation and digital maturity models: a blueprint strategic decision-making framework

Dimitrios Mitroulis and Fotis Kitsios

Chapter 5 in Handbook of Research on Artificial Intelligence, Innovation and Entrepreneurship, 2023, pp 77-87 from Edward Elgar Publishing

Abstract: Focusing on businesses, digital transformation has a significant impact on various sectors. It enables innovation practices, new or improved designs and processes, and new business models, restructuring the business value chain. Digital transformation is not just about development through adoption of new technologies. Even though organisations differ regarding their digital transformation process, there is a need for digital maturity models in order to assess the status quo of their digital transformation. Therefore, there is a lack of understanding on which are the critical elements that organisations need to take into consideration for their digital transformation journey. The purpose of this paper is to propose both a scientific and practical framework for designing, developing, and implementing a digital transformation journey. Many different digital maturity models have been examined and analysed implementing a three-phase literature review methodology. Based on the prior literature of digital transformation maturity models, a conceptual framework is proposed and tested with a case study. As a result, the synthesized framework could serve as a blueprint of strategic decision-making in digital transformation. This research spreads light on the field of digital transformation by expanding the role of digital maturity models. It is stated that more research needs to be done aiming to gain a deeper understanding of this topic.

Keywords: Business and Management; Innovations and Technology (search for similar items in EconPapers)
Date: 2023
References: Add references at CitEc
Citations:

Downloads: (external link)
https://www.elgaronline.com/view/edcoll/9781839106750/9781839106750.00013.xml (application/pdf)
Our link check indicates that this URL is bad, the error code is: 503 Service Temporarily Unavailable

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:elg:eechap:19750_5

Ordering information: This item can be ordered from
http://www.e-elgar.com

Access Statistics for this chapter

More chapters in Chapters from Edward Elgar Publishing
Bibliographic data for series maintained by Darrel McCalla ().