Companion robots for well-being: a review and relational framework

Andrea Ruggiero, Dominik Mahr, Gaby Odekerken-Schrö der, Tiziana Russo Spena and Cristina Mele

Chapter 21 in Research Handbook on Services Management, 2022, pp 309-330 from Edward Elgar Publishing

Abstract: Addressing the need for more comprehensive research on social and service robots, this chapter offers a systematic understanding of the realm of companion robots and their role in fostering well-being. An integrated framework is proposed that highlights the stimulus-organism-response process, resulting in five dimensions - interface (S), interaction (S), companionship (O), support (R) and well-being (R) - and 13 sub-dimensions. We present three illustrative cases - Vector, Joy For All and Miko - that provide additional details and arguments in relation to our integrative framework.

Keywords: Business and Management; Economics and Finance (search for similar items in EconPapers)
Date: 2022
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