The digital revolution in financial services: new business models and talent challenges

Sylvie St-Onge, Michel Magnan and Catherine Vincent

Chapter 24 in Handbook of Banking and Finance in Emerging Markets, 2022, pp 464-478 from Edward Elgar Publishing

Abstract: Based upon a broad based literature review as well as relying on our own experience and interactions with financial institutions' executives, the chapter provides an overview of how the digital revolution is upsetting the financial services industry. We specifically discuss its implications in terms of bringing financial institutions to adopt new business models and to revisit their talent management strategies.

Keywords: Development Studies; Economics and Finance (search for similar items in EconPapers)
Date: 2022
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