Ethics and trust on Fintech platforms from an emerging markets perspective

Oliver Vasquez and Leire San-Jose

Chapter 25 in Handbook of Banking and Finance in Emerging Markets, 2022, pp 479-491 from Edward Elgar Publishing

Abstract: Fintech has erupted around the world. This chapter analyses the influence mechanism of the salient factors of the Fintech phenomenon on user confidence in Fintech companies. This is a barrier to the greater use and adoption of Fintech services in emerging markets, which is an opportunity for Fintech to become part of the mainstream access to inclusive financial services. This chapter contributes to the literature on Fintech's development by providing a comprehensive analysis of the user-Fintech interrelationship and the incorporation of the determinants influencing trust as a critical and complementary element in the technology acceptance model (TAM).

Keywords: Development Studies; Economics and Finance (search for similar items in EconPapers)
Date: 2022
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