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Studying social policy in the digital age

Minna van Gerven

Chapter 16 in Social Policy in Changing European Societies, 2022, pp 251-264 from Edward Elgar Publishing

Abstract: This chapter discusses the evolving social policy research in the context of technological change. From the start of the 21st century, the emerging literature suggests a birth of a "digital welfare state", where digitalisation and automation have been made an integral part of welfare benefit and service delivery. Emergent social policy literature shows that many technological innovations 'disrupt' existing welfare systems and practices and their impact goes beyond the transformation of the way the welfare state operates. The technological advancement also produces (new) social risks for the welfare states to be catered for. In this chapter, I also propose a two-fold research agenda for studying digital welfare governance as well as its impact in the social policy domains of welfare and work in this new and quickly emerging field.

Keywords: Development Studies; Economics and Finance; Politics and Public Policy Research Methods; Sociology and Social Policy; Urban and Regional Studies (search for similar items in EconPapers)
Date: 2022
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