Who am I in the age of AI? Exploring dimensions that shape occupational identity in the context of AI for decision-making

Anne-Sophie Mayer and Franz Strich

Chapter 17 in Research Handbook on Artificial Intelligence and Decision Making in Organizations, 2024, pp 305-321 from Edward Elgar Publishing

Abstract: Organizations leverage artificial intelligence (AI) systems to augment or automate employee decision-making practices. These changes often transform employees’ occupation significantly and, thus, the way employees perceive themselves as professionals. By making use of qualitative insights from three case organizations that introduced AI systems for decision making, we explore how AI systems affect employees’ occupational identity. Our findings uncover three important dimensions that shape the way AI systems affect occupational identity. Based on our insights, we derive implications for the successful introduction of AI systems and highlight potential pitfalls that may arise from different organizational strategies used to introduce AI systems.

Keywords: Business and Management; Innovations and Technology (search for similar items in EconPapers)
Date: 2024
References: Add references at CitEc
Citations:

Downloads: (external link)
https://www.elgaronline.com/doi/10.4337/9781803926216.00027 (application/pdf)
Our link check indicates that this URL is bad, the error code is: 503 Service Temporarily Unavailable

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:elg:eechap:21708_17

Ordering information: This item can be ordered from
http://www.e-elgar.com

Access Statistics for this chapter

More chapters in Chapters from Edward Elgar Publishing
Bibliographic data for series maintained by Darrel McCalla ().