Digital platforms

Sini-Tuulia Suokas, Kaisa Henttonen and Ville-Veikko Piispanen

Chapter 22 in Elgar Encyclopedia of Innovation Management, 2025, pp 79-83 from Edward Elgar Publishing

Abstract: Digital platforms are mediated by technology, enabling interaction between user groups and facilitating the accomplishment of tasks. This mediation is made possible by digital infrastructures, such as the internet and mobile networks, which link objects, individuals, and organizations that both consume and generate data. Interaction on digital platforms can enable three types of tasks: innovation, transaction, or both. Digital innovation platforms allow third-party companies, such as software developers, to create complementary products or services. Digital transaction platforms facilitate exchanges between organizations, entities, and individuals. Additionally, there are platforms that enable both transaction and innovation tasks, known as digital integrated or digital hybrid platforms. Digital platforms have been studied from both technical and non-technical perspectives. Although digital platforms provide a variety of benefits, they also have a dark side. Dark sides of digital platforms are addressed in terms of surveillance and security and monopolies, for example.

Keywords: Digital platforms; Digital transaction platforms; Digital innovation platforms; Digital hybrid platforms; Dark side of digital platforms (search for similar items in EconPapers)
Date: 2025
ISBN: 9781035306442
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