Does leadership impact on care outcomes for service users in social care contexts?

Axel Kaehne, Aniekan Ekpenyong and Julie Feather

Chapter 2 in Research Handbook on Leadership in Social Work and Social Care, 2025, pp 21-36 from Edward Elgar Publishing

Abstract: Leadership is supposed to influence the way in which social care services are delivered to service users. But what is the evidence that good leadership makes a difference to the quality of care? Whilst there is good evidence that leadership competencies have a positive impact on multi-professional and intersectoral work, there is less research around the impact leadership may have on the outcome and quality of care delivered to service users. The chapter surveys the evidence indicating any empirical or conceptual link between leadership behaviours, leadership skills, and styles and care outcomes. We draw on the findings of a scoping review in this field and make recommendations for future research in this underexplored field in the social care sector.

Keywords: Leadership; Care outcomes; Social care; Theory of change; Conceptual analysis (search for similar items in EconPapers)
Date: 2025
ISBN: 9781035314485
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