Evaluating industry performance

Toong Khuan Chan

Chapter 17 in Research Companion to the Construction Industry in Developing Countries, 2026, pp 448-470 from Edward Elgar Publishing

Abstract: Construction industry studies have evolved from identifying and addressing constraints in the early 1980s to developing sophisticated performance frameworks today. Despite widely accepted indicators such as productivity, profitability, quality and safety, measuring success remains challenging. Selecting appropriate indicators is crucial if specific objectives and goals are to be achieved. Several industrial strategies have been proposed to improve the construction industry, but their outcomes have been mixed. This chapter reviews the performance of the construction industries in developing countries, focusing on two industry development initiatives in Malaysia and Indonesia, which witnessed a decline in the number of registered contractors and workers when regulations were tightened. The findings indicate that the industry in Malaysia is well on its path to achieving quality, safety, sustainability and labour productivity targets. In contrast, Indonesia struggles with regulatory compliance. This chapter also assesses the relevance of performance measures and their role in guiding industry growth.

Keywords: Performance metrics; Key performance indicators; Industry development; Industry performance (search for similar items in EconPapers)
Date: 2026
ISBN: 9781035336302
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