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Can We Use the Statistical Causality with Sufficient Reliability?

Aleksander Janes and Slavko Dolinsek
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Aleksander Janes: University of Primorska, Faculty of Management Koper, Slovenia
Slavko Dolinsek: Institute for Innovation and Development, University of Ljubljana, Slovenia, Faculty of Mechanical Engineering, University of Ljubljana, Slovenia, and Faculty of Management Koper, University of Primorska, Slovenia

from International School for Social and Business Studies, Celje, Slovenia

Abstract: Purpose of this applicative project research (ARRS L5-2329) is the identification and analysis of the key process indicators which significantly contribute to the benefits of the business processes exploitation in the company of Luka Koper, d.d. Beside that is our intention to display the importance of the systematic process approach. With this case study we attempted to get deeper understanding, and to clarify and evaluate the causalities between enablers and results. Long-term framed qualitative and quantitative analyses indicate the benefit of the identificated key processes indicators or Balanced Scorecard (BSC) and their influence on the fulfilment of the strategic directions.

Keywords: business processes; balanced scorecard; causality; learning; sustainability (search for similar items in EconPapers)
Date: 2011
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