Perspective Chapter: Addressing the Learning Management System Challenges during the COVID-19 Pandemic

Alfred Mutanga, Gomotsegang Joyce Pule and Molefe M. Motshegwe

A chapter in Higher Education - Reflections From the Field - Volume 1 from IntechOpen

Abstract: The COVID-19 pandemic revealed that most face-to-face higher education systems were not prepared to deliver online education. In this book chapter, the authors narrate how a learning management system, which was only used as an optional delivery mode before COVID-19 at a Comprehensive University in Botswana, has become an institutionalised system during and after the COVID-19 crisis. The book chapter clearly demonstrates the performance bottlenecks emanating from both the hardware and software stacks of the learning management system. Furthermore, the authors expound on the detailed end-user challenges by unravelling the varied performance and optimisation techniques used to mitigate the challenges faced.

Keywords: blended learning; learning management system; performance optimisation; mitigation; instructional design; eLearning (search for similar items in EconPapers)
JEL-codes: I23 (search for similar items in EconPapers)
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Persistent link: https://EconPapers.repec.org/RePEc:ito:pchaps:297855

DOI: 10.5772/intechopen.109226

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