Advancing Governance: Role of Data Analytics in Driving Evidence-Based Decision-Making in Public Administration

Jack Magakwe

A chapter in Recent Advances in Public Sector Management from IntechOpen

Abstract: As the public sector navigates the complexities of modern governance, integrating data analytics has emerged as a pivotal force in shaping evidence-based decision-making processes. This chapter explores the transformative impact of data analytics on public administration, emphasising its role in fostering efficiency, transparency, and informed governance. Through a synthesis of key studies and real-world examples, this chapter illuminates the evolving landscape of data-driven decision-making in the public sector. Public administration and management have transformed through the centuries. Decisions are no longer solely guided by intuition and experience. Embracing data analytics ensured public administration moved towards a future of streamlined efficiency, impactful policies, and empowered citizens. However, navigating this uncharted territory demands caution and moral clarity. This chapter embarks on a two-pronged exploration highlighting the transformative potential of data analytics for enhanced resource allocation, effective program design, and citizen-centric governance. Simultaneously, it emphasises the critical role of good governance and ethical behaviour in ensuring responsible and equitable use of this potent tool. Governments can chart a data-driven course towards a brighter future for all by upholding transparency, accountability, and citizen participation principles. Yet, ethical considerations must remain at the helm, safeguarding against algorithmic bias, data privacy erosion, and discriminatory outcomes. By balancing the allure of data with the principles of good governance and ethical behaviour, this chapter navigates the data-driven public sector towards a just and equitable society.

Keywords: evidence-based decision-making; data analytics; governance; operational efficiency; transparency; accountability; case studies; challenges; future directions (search for similar items in EconPapers)
JEL-codes: M10 (search for similar items in EconPapers)
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Persistent link: https://EconPapers.repec.org/RePEc:ito:pchaps:328637

DOI: 10.5772/intechopen.114901

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