Development of a Service Framework for Library Users from Customer Relationship Management Perspective

Shiow-Luan Wang

A chapter in Advances in Customer Relationship Management from IntechOpen

JEL-codes: M10 (search for similar items in EconPapers)
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Persistent link: https://EconPapers.repec.org/RePEc:ito:pchaps:54441

DOI: 10.5772/32248

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