A Methodology for Collaborative Performance Estimation of Industrial Enterprises in Furniture Industry

Svetoslav Dimkow ()
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Svetoslav Dimkow: Business Faculty, Technical University – Sofia, Bulgaria

Chapter 2016-08 in Entrepreneurship Teaching, Research and Practice in Global Environment – Building Bridges. Proceedings of the Seventh International Conference, 8 – 10 June 2016, Pomorie, Bulgaria, 2017, pp 153-161 from Bulgarian Association for Management Development and Entrepreneurship

Abstract: This work expresses the opinion that there is a need for a new form of business innovation because traditional (closed) ways for innovation not contribute in quantitative and qualitative terms for business development and solving emerging in today's business environment problems. Although skills to build business networks are a prerequisite for improving operational and cognitive efficiency, trust is the core capabilities to perform collaborative innovations. Subject of this work is intra organizational trust during the implementation of organizational interactions. The aim of the work is to develop a model to assess the level of trust based on aspects of the process of information exchange. After extensive literature research the author has developed a model to assess the Levels of maturity of trust. It was grounded the model structure to be built up of three elements: Four levels of maturity of trust; Seven critical success factors for achieving Levels of maturity of trust; Organizational practices to reach critical success factors. In this model, each of the critical success factors are evaluated to determine how well they are reached. This is the initial version of the model for assessing the trust maturity, which requires further improvement and evaluation in practical terms.

Keywords: collaborative innovations; trust estimation; collaboration; business networks; furniture industry (search for similar items in EconPapers)
Date: 2017
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