Tridimensional Model “Lean-Six Sigma-Theory of Constraints” Used by an Entrepreneurial Firm in Service Industry

Radu Belloiu ()
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Radu Belloiu: Doctoral School of Entrepreneurship, Business Engineering & Management, University “Politehnica” of Bucharest, Romania

Chapter 2018-10 in Youth and Women Entrepreneurship in Challenging International (Global) Business Environment. Proceedings of the Ninth International Conference, 11 – 14 June 2018, Lighthouse Golf and SPA Resort, Black Sea, Bulgaria, 2019, pp 188-203 from Bulgarian Association for Management Development and Entrepreneurship

Abstract: The paper presents a three-dimension model based on existing theories less used in service industries. Known for waste minimization, Lean was linked with Six Sigma in order to systematically reduce waste and process var-iation. The author proposes a model to aggregate Lean Six Sigma with Theory of Constraints in order to develop a more complex methodology and test it in less explored service industries, such as a Romanian cadaster firm. The results are promising, with positive implications for practitioners (looking for cost reduction and advanced meth-ods for process management) and theorists interested in deep-ening the research in the above areas.

Keywords: Lean production; Six Sigma; Theory of Constraints; process management; service industries; cadastre services; Romania (search for similar items in EconPapers)
Date: 2019
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Persistent link: https://EconPapers.repec.org/RePEc:mdv:cpchap:y:2018:10

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