The Impact of national Culture on the Hotel Organizational Culture

Zdenko Cerovic, Sanda Grudic Kvasic and Marta Cerovic
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Zdenko Cerovic: Faculty of Tourism and Hospitality Management, Croatia
Sanda Grudic Kvasic: Faculty of Tourism and Hospitality Management, Croatia
Marta Cerovic: Faculty of Tourism and Hospitality Management, Croatia

from University of Primorska, Faculty of Management Koper

Abstract: The national culture is a system of values shared by one national group, while the corporate culture is a system of values shared by the employees in a company. Both cultures influence the style of management and communication with employees. The national culture influences the corporate culture and vice versa. Strong corporate culture can suppress the national culture through the system of standardization of business operations. The characteristics of organizational cultures and the contribution of organizational culture to the recognizability of Croatian hotels will be identified. Organizational culture makes an important basis for the successful operation of every hotel.

Keywords: national culture; corporate culture; hotel organizational culture (search for similar items in EconPapers)
Date: 2011
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Persistent link: https://EconPapers.repec.org/RePEc:mgt:micp11:1185-1198

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