Abusing staff

Adrian Furnham
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Adrian Furnham: University College London

A chapter in People Management in Turbulent Times, 2009, pp 23-24 from Palgrave Macmillan

Abstract: Abstract Imagine finding on the walls of the Savoy, or Selfridges, Harrods, the Hurlingham, or Harvey Nichols one of the signs now so often seen on buses and trains, at airport immigration areas, and social security offices.

Date: 2009
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Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-0-230-23961-6_2

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DOI: 10.1057/9780230239616_2

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