The Restructuring of the Electric Utility industry:Applying the Delta Model to an Industry in Transition

Arnoldo C. Hax and Dean L. Wilde

Chapter Chapter 11 in The Delta Project, 2001, pp 225-250 from Palgrave Macmillan

Abstract: Abstract Andy Grove, the chairman of Intel, coined the term the ‘10X force’ in his book Only the Paranoid Survive. A 10X force occurs when an element of business changes an order of magnitude larger than anything the company has seen before. A 10X force is the impetus for a complete restructuring of the business. Grove suggests potential sources of lOX forces: technological discontinuities, globalization, and regulatory change.

Keywords: Customer Relationship Management; Service Company; Strategic Position; Generation Company; Computer Industry (search for similar items in EconPapers)
Date: 2001
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Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-0-230-28808-9_12

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DOI: 10.1057/9780230288089_12

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