Achieving staff engagement

Adrian Furnham
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Adrian Furnham: University College London

Chapter 3 in Managing People in a Downturn, 2011, pp 20-22 from Palgrave Macmillan

Abstract: Abstract Once it was called “work satisfaction,” then “job commitment” and now “engagement.” Its opposite is called “alienation:” estranged, from all that happens in the workplace.

Keywords: Customer Satisfaction; Human Resource Management; Friendship Network; Work Satisfaction; Office Management (search for similar items in EconPapers)
Date: 2011
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DOI: 10.1057/9780230307209_4

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