 Heads, Hearts, and now Bodies: Employee Looks and Lookism at WorkChris Warhurst, Diane van den Broek, Dennis Nickson and Richard Hall Chapter 8 in The Future of Employment Relations, 2011, pp 122-140 from Palgrave Macmillan Abstract: Abstract Employment relations envelop a set of material practices and a way of looking at those practices. Both are dynamic; what is regarded as a feature of employment relations and how those employment relations are studied changes over time. For example, if employees were once paid ‘danger money’, now there are health and safety regulations to minimize workplace dangers; and employment discrimination on the basis of sex and race, once common, is now formally proscribed. Similarly, what is now termed ‘employment relations’ was once studied through the lens of industrial relations, but with the perceived shift from collectivism to individualism in the workplace human resource management has become the vogue lens. At the heart of all of these changes, however, there remains what Nienhüser and Warhurst (2011) term the ‘transformation problem’ or the conversion of employees’ potential to work into actual and efficacious work. Keywords: Human Resource Management; Industrial Relation; Employment Relation; Employment Relationship; Service Encounter (search for similar items in EconPapers) There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it. Related works: Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-0-230-34942-1_8 Ordering information: This item can be ordered from Access Statistics for this chapter More chapters in Palgrave Macmillan Books from Palgrave Macmillan |
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