The Satisfied Department

Jan Ch. Karlsson

Chapter 5 in Organizational Misbehaviour in the Workplace, 2012, pp 27-30 from Palgrave Macmillan

Abstract: Abstract When Establishment Printers won a contract for a government Department, senior management decided to introduce a new workflow/information management system. There were two reasons for this. The first was that it would help to achieve production targets. The second related to providing detailed invoices automatically generated by the information system — the Department did not trust the documentation produced by the workers and wanted objective data from the system.

Keywords: Human Resource Management; Machine Operator; Senior Management; Occupational Group; Work Process (search for similar items in EconPapers)
Date: 2012
References: Add references at CitEc
Citations:

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-0-230-35463-0_5

Ordering information: This item can be ordered from
http://www.palgrave.com/9780230354630

DOI: 10.1057/9780230354630_5

Access Statistics for this chapter

More chapters in Palgrave Macmillan Books from Palgrave Macmillan
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().