Foundations

Colin Ashurst
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Colin Ashurst: Durham Business School

Chapter 2 in Benefits Realization from Information Technology, 2012, pp 6-9 from Palgrave Macmillan

Abstract: Abstract Melville et al. (2004) developed a model that shows key factors involved in linking IT resources with organizational performance. The model makes it clear that technology by itself is not the direct source of value, but that complementary organizational resources are required and that the value is realized through business processes. Markus (2004) also emphasizes the importance of organizational change, not just technology delivery, to realize benefits.

Date: 2012
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Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-0-230-36082-2_2

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DOI: 10.1057/9780230360822_2

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