The Challenges of Benefits Realization

Colin Ashurst
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Colin Ashurst: Durham Business School

Chapter 6 in Benefits Realization from Information Technology, 2012, pp 46-59 from Palgrave Macmillan

Abstract: Abstract This chapter provides insights from a wide-ranging exploratory study to understand how business and IT managers perceived the challenges they faced in building the benefits realization capability of the organization. It also provides an important context for exploring the action required to develop the benefits realization capability of an organization. Thanks to Julie Hodges: an extended and revised version of this chapter is found in Ashurst and Hodges (2011).

Date: 2012
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Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-0-230-36082-2_6

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DOI: 10.1057/9780230360822_6

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