Building the Capability — Breaking out of the Catch-22

Colin Ashurst
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Colin Ashurst: Durham Business School

Chapter 8 in Benefits Realization from Information Technology, 2012, pp 82-92 from Palgrave Macmillan

Abstract: Abstract The chapter draws on several research projects to explore the barriers to the adoption of benefits-driven approaches and how they can be overcome. It makes the case that developing a benefits realization capability within organizations needs to be approached as a benefits-driven change programme: that is, they need a benefits realization capability. So organizations are stuck in a catch-22: to succeed in developing the benefits realization capability, they already need the capability they are trying to develop. The chapter sets out some ways forward.

Keywords: Information Technology; Business Process; Organizational Change; Project Team; Change Programme (search for similar items in EconPapers)
Date: 2012
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Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-0-230-36082-2_8

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DOI: 10.1057/9780230360822_8

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