Carrying Emotions at Work
Linda J. Ferguson
Chapter 1.19 in Stories to Tell Your Students, 2011, pp 40-42 from Palgrave Macmillan
Abstract:
Abstract Unfortunately, too many people believe that emotions do not belong in the workplace. However, everyone has emotions and emotional triggers. This cannot be avoided. It’s a matter of how we handle them that determines whether one is emotionally intelligent or not.
Keywords: Feelings; Conflict; Stress; Emotional intelligence (search for similar items in EconPapers)
Date: 2011
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Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-0-230-37043-2_19
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DOI: 10.1057/9780230370432_19
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