Managing Change: A Public Library Moves to New Space and Everything Goes Haywire

Martha M. Mattare

Chapter 5.2 in Stories to Tell Your Students, 2011, pp 172-180 from Palgrave Macmillan

Abstract: Abstract The organizational culture prior to the library’s move to a new building was warm, family-like, open, and high-performing. The move had great impact on the organization’s culture and led to significant breakdown of communication. A change management model and process was developed to facilitate successful change in the organization. The change management tool used to execute the change model was Appreciative Inquiry (AI), developed by David Cooperrider and Diana Whitney (1999). This tool has been used in significant ways and is rapidly becoming the change management tool of “record” in a number of different situations.

Keywords: Organization change; Organization communication; Organizational space (search for similar items in EconPapers)
Date: 2011
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Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-0-230-37043-2_77

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DOI: 10.1057/9780230370432_77

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