Developing Cross-Cultural Communication Skills

Brian J. Hurn and Barry Tomalin
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Brian J. Hurn: University of East Anglia
Barry Tomalin: International House

Chapter 5 in Cross-Cultural Communication, 2013, pp 78-97 from Palgrave Macmillan

Abstract: Abstract In Chapter 1, we examined barriers to effective cross-cultural communication. In this chapter, we look at how we can develop our cross-cultural skills in the key areas of: language—the words we use; medium—the medium by which we communicate (oral, written, aural, electronic); behaviour—the way we use language to convey formality and informality, power and status, and how we get things done. It also includes nonverbal communication.

Keywords: Facial Expression; Hedge Fund; Verbal Communication; Body Language; Cultural Communication (search for similar items in EconPapers)
Date: 2013
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Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-0-230-39114-7_5

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DOI: 10.1057/9780230391147_5

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