 Costs of Occupational Violence and BullyingPaul McCarthy Chapter 3 in Safeguarding the Organization against Violence and Bullying, 2004, pp 38-58 from Palgrave Macmillan Abstract: Abstract The conceptual framing of costs and mediating factors that follows considers both tangible and intangible costs. Not all costs are reducible to financial terms, yet non-quantifiable costs can be significant. Non-quantifiable costs usually result from breaches of social, civil, political and cultural norms. Such norms can be expressed in indicators of best practice that provide a basis for accountability (see: Chapter 10). The conceptual framework proposed provides a basis for estimating the costs of bullying/violence. Given demonstrable cost, and the existence of preventive guidelines in most western countries, the question remains as to why incidences of bullying/violence remain relatively high in workplaces. For bullying/violence to persist in organizations permission must be given and benefit derived (Brodsky, 1976). Thus, the perverse counter case, that benefits accrue from bullying/violence at work, also needs consideration, in the interests of furthering accountability. Keywords: Workplace Bully; Replacement Cost; Psychological Injury; Intangible Cost; Workplace Violence (search for similar items in EconPapers) There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it. Related works: Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-0-230-50420-2_3 Ordering information: This item can be ordered from Access Statistics for this chapter More chapters in Palgrave Macmillan Books from Palgrave Macmillan |
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