Building Valuable Client Relationships

Fiona Westwood

Chapter 6 in Accelerated Best Practice, 2004, pp 118-142 from Palgrave Macmillan

Abstract: Abstract In Chapter 2, we considered the importance of asking our clients what they want from us, and working with them to agree their expectations and establish their trust. In this Chapter, we will look at these issues in more detail with the ultimate objective of allowing us to build valuable relationships with our clients.

Keywords: Formal Presentation; Professional Service; Professional Advisor; Good Listener; Client Relationship (search for similar items in EconPapers)
Date: 2004
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Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-0-230-50609-1_6

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DOI: 10.1057/9780230506091_6

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